Frequently Asked Questions - Tech Support
Questions related to technical issues on AltGlobe
The access to the Globar is through the AltGlobe website, a link from different places on the web or through a direct link a friend sent to you. For example, if you click on any of the blogs on the front page of AltGlobe, it will open up with the bar. If you go to a blogger's profile and click on one of his/her posts, it will open up with the bar. And so true to other places on the AltGlobe website. Note, some of the blogs on AG will not open up with the bar.
That would be very simple!
Go to your account, then to the Edit tab, choose Profile from the sub-tabs and once the profile form is open, scroll down and find your address.
You can drop the fields you do not want to share and leave the fields you do.
Note that Zip Code and Country fields are must.
That would be easy!
Go to the content you wish to erase, click on the Edit tab at the top. Now when the form opened, scroll all the way down, you will see the Delete button, click on it and confirm your deletion.
Note, this action cannot be undone.
If you do not see the Edit tab at the top of your content, that mean that you are not logged in to the site. If you are logged in and still cannot edit your content, email us asap.
First visit the person, you want to add as a friend, profile page
Now, look for the link on his or her profile -on the right blocks - that says "
Relationship actions Become [friend's name]'s Friend
Click on that and you will see a small popup that ask you a simple blurb to introduce yourself, then click on "Send".
Once you clicked the Edit tab on your account page, you will see a tab saying - Profile. Click it and make your changes.
Using Your Gmail Account:
Go to your Gmail Settings> Accounts; click on "Add another email address"; enter your altglobe email. Send a confirmation to your Gmail, as directed by Google. Once you confirmed the new address, you are ready to send emails from your altglobe.com address using Gmail.
Using your Yahoo Mail Plus Account:
Step1: On Mail Classic mode, chose Options> Mail Options. Click on Mail Addresses, click on Add. Select an account name.
Step2: enter your name and your email address yourname@altglobe.com; click on continue
Step3: type in Mail Server: mail.altglobe.com; username: yourname@altglobe.com ; password: your password. Leave other options as default.
Using your Outlook Account:
Go to Tools>Email Accounts... Select Add a new email account; select server type: POP3 and click on next.
Type in User information: your name and the email name@altglobe.com ; in the logon information: user name: yourname@altglobe.com ; password: the password for your altglobe email.; server information: for both incoming and outgoing, enter mail.altglobe.com. Test and click on finish.
You can have an email, definitely. This email will be composed from your user name and @altglobe.com.
Send us an email request and we will get back to you shortly.
If you wish to automatically forward your emails, which will be sent to your username@altglobe.com, to other email (like gmail, yahoo, etc), note that in your email and add the address you wish to use for that.
See also, How do I configure my outgoing mail to use my altglobe email address?
Page